FAQ’s

At Floryn House, we believe open communication is essential. We want prospective residents, current residents, and their families to feel informed and confident about every aspect of our care home. No question is too small or insignificant – we’re here to help!

Below, we’ve compiled some of our most frequently asked questions and answers. If you have any further inquiries, please don’t hesitate to contact us. We’re happy to speak with you in person, over the phone, or via email.

Care Questions

At Floryn House Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

Residential care is designed for residents requiring support with daily activities (dressing, bathing, meals) but not needing constant medical attention. Alternatively, nursing care is 24/7 medical care by qualified nurses for residents with complex health needs.

We provide a continuum of care at Floryn House, so we continually assess resident needs. If requirements change, we work closely with the resident and their family to adjust their care plan. Our goal is to provide the right level of support at all times, ensuring our residents can enjoy the highest quality of life at Floryn House.

We value and always ensure open communication with our residents’ loved ones. If there are any changes in their well-being, we keep loved ones up to date with phone calls, emails or in-person visits.

We assess our residents’ needs on a case-by-case basis. Our care team and facilities are equipped to manage many complex needs, but please contact us to discuss specific requirements.

We support residents’ overall well-being through the continuum of care we provide, which helps to alleviate daily stresses associated with personal care, mobility, or medical care needs. We also support them through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences, and keep doing their regular hobbies. We encourage residents to live their lives the way they want to and are here to support them while they do so.

Yes! We offer short-term Respite Care to provide a break for caregivers or support during recovery after illness or surgery.

Yes! Our activities calendar is shaped by resident input. We encourage participation in existing hobbies and are always open to exploring new activities based on interests.

Facilities Questions

Our beautiful care home in Oxfordshire includes several facilities, including comfortable lounges, landscaped gardens, a cinema room, a library, a café and much more!

At Floryn House, we serve three delicious meals a day with multiple choices to suit all tastes and dietary needs. Our menu includes typical favourites like roast dinners, cottage pie, fish and chips, soups, salads and fresh fruit, along with snacks and drinks available throughout the day for grazing. We pride ourselves on catering to special dietary requirements such as vegetarian, gluten-free, and diabetic diets, ensuring every resident enjoys nutritious and satisfying food in a way that suits them best. Whether dining in our communal rooms, in private, or outdoors, we aim to make every meal an enjoyable experience tailored to individual preferences.

We have a vibrant activities calendar at Floryn House with something for everybody to get involved in. Examples include:

  • Exercise classes
  • Creative workshops
  • Musical events
  • Gardening
  • Outings

Our activities are always tailored to our residents’ interests and abilities, so they can focus on doing what they love most while we take care of the rest.

Yes, we have an on-site hair and nail salon for residents to use for routine appointments and a wonderful hairdresser who visits to pamper them.

Yes, we have Wi-Fi throughout Floryn House so residents can connect with loved ones and access online resources.

Yes! We welcome guests to enjoy meals with our residents. There may be a small charge for visitors who are eating with us in our private dining room. Please let us know ahead of time of any events.

Yes, all bedrooms have private, modern en-suite bathrooms designed for accessibility and comfort.

Yes! We encourage residents to personalise their rooms with familiar belongings and cherished items to make them feel at home.

Finance Questions

The Care Agreement you sign while moving into Floryn House Care Home will be terminated, and all fees associated with it will be terminated as well. The costs of accommodation will be covered for up to ten days after the death, or until the residence has been thoroughly cleaned of any personal effects.

We recognise that this will be a difficult time for loved ones, and you can rest assured that we will treat you, your family and your friends with the utmost respect throughout the process.

When you pay your weekly care home fees at Floryn House Care Home, this includes your accommodation, all meals, snacks and drinks, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable). All care and support are also included within your weekly fees, although some additional medical services, such as dental care or chiropody, may come at an extra cost. Please contact the team for more information regarding this.

There are different methods for paying care home fees. If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may cover all or part of their care home fees. The amount of funding will depend on the individual’s means.

If the individual has complex healthcare needs that require full-time nursing care, they may be eligible for NHS Continuing Healthcare Funding. This funding covers the full cost of care, including accommodation and personal care. If an individual has sufficient income, savings, or assets, they may be required to pay for their care home fees themselves.

In some cases, family members may choose to contribute towards the cost of care. An individual’s care home fees may be paid for by a combination of sources, such as local authority funding and self-funding.

If someone is having financial difficulties, we want to be able to help you in any way we can, whether that’s looking at different finance options or relocating you to a smaller suite inside the home. Speak to our team about how we can support you.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

In England, care home fees are assessed based on the individual’s care needs and financial situation.

The assessment of care needs is carried out by the local authority, which will determine the level of care required and the type of care home that is appropriate. The financial assessment is also carried out by the local authority or by an independent financial advisor. It will take into account the individual’s income, savings, and assets to determine whether they need to contribute towards the cost of their care.

If the individual’s assets and income are below a certain level, they may be entitled to financial support from the local authority to help pay for their care home fees.

If an individual is deemed eligible for NHS Continuing Healthcare, their care will be fully funded by the NHS. It’s important to note that eligibility for NHS Continuing Healthcare is not based on a specific diagnosis or condition, but based on an individual’s overall care needs and the level of support required to meet those needs.

Get in touch with the team for more information.

There may be government support programs or local council assistance available. We can guide you towards resources and help you explore your options.

General Questions

Of course! We encourage all care seekers to book a tour and explore our luxury care home in Oxfordshire before deciding that they want to move in.

Floryn House is in the charming village of Yarnton, offering a peaceful setting with convenient access to Oxford and its amenities. There are several attractions for residents, whether they want a family-friendly day out, an opportunity to connect with history, some retail therapy and much more.

We aim for flexibility at our care home in Kidlington, so there aren’t rigid visiting hours. However, we suggest coordinating visits in advance, especially during mealtimes or scheduled activities.

Our availability regularly changes. Please contact us for the most current information and to discuss your timeline.

We understand that the transition of moving a loved one into a care home can be a big adjustment. At Floryn House, we are here to offer guidance, connect you to support groups and provide resources as needed.

Life at Floryn House Care Home

Discover exceptional care at Floryn House. Within our purpose-built care home, seamlessly blending well-designed accommodation with cutting-edge facilities, we are fully prepared to cater to the diverse needs of our cherished residents. Beyond health requirements, we prioritise fostering overall well-being. Our commitment extends to enhancing residents’ confidence and independence, providing them with opportunities to lead a fulfilling and enriching lifestyle. Welcome to life at Floryn House, where care is tailored to you.